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Selection and Evaluation of Customers
1. Reasons for customers trusting IEG: strength, profession and excellence

Trust derives from strong strength.

l 85% of TRIZ experts in the world are available. They are Master Black Belts, senior black belts and Russian TRIZ scientists among TRIZ-6 Sigma consulting teams and IEG consultant groups with the strongest and the most complete qualifications and experiences in Greater China. Most of these teams and groups come from international large enterprises such as GE, Motorola and Dell etc.

l The most professional innovation R&D experts in our country now assist customers' core products and processes to meet strict requirements on innovation and quality levels by the large enterprises in the world.

l IEG has complete TRIZ-Six Sigma professional training planning and teaching materials, and customizes TRIZ-Six Sigma educational training and coaching program elastically specific to corporate culture and organization of customers.

l We keep introducing the most sophisticated management technologies and improvement methodologies in the world such as TRIZ, DFSS, Lean Design and Lean Six Sigma etc to enter into Asian enterprises.

l Each consultant from IEG has at least more than 5 years' experiences in actual promotion of TRIZ and Six Sigma in large enterprises. In addition to education training and project coaching in TRIZ and Six Sigma, they are also able to provide teams and operation teams responsible for deducing TRIZ-Six Sigma with consulting service in TRIZ and Six Sigma management aspects.

l IEG has education training and coaching capabilities in TRIZ and Lean Six Sigma. Therefore, IEG is capable of, while coaching TRIZ-Six Sigma project, booting customers' capabilities in Lean aspect, and integrating Six Sigma and Lean in order to make the speed and quality of problem improvement have a breakthrough performance.


Trust derives from professional skills.

l IEG has education training and coaching capabilities in TRIZ and Lean Six Sigma. While coaching TRIZ-Six Sigma project, IEG is able to boot customers' capabilities in Lean aspect, and integrate Six Sigma and Lean in order to make the speed and quality of problem improvement have a breakthrough performance.

l Apart from assisting TRZI-Six Sigma project to achieve performance objective and financial benefits, IEG also has extraordinary capabilities in leading project groups to the core of problems, challenging and unfastening the black box of process, finding out New Findings, establishing Know-how of process improvement, and assisting customers' core products and processes to meet strict requirements on innovation and quality levels by the large enterprises in the world.


Trust derives from excellent service.

l We know clearly where the standards of TRIZ-Six Sigma should be, and also know how to assist customers to find out key links.

l We are able to look upon TRIZ-Six Sigma program from the strategic view instead of taking it as Training Program only. We have participated in for many times customer enterprises establishing management platform and stipulating annual plan.


2. Coaching Performance of IEG

Courses:DFSS
Number of Students:>1500
Number of Projects:>150
Index Improvement (Average/Project):35%
Benefits $RMB(Average/Project):1 million Patent: 3-5
Total Benefits $RMB:>1 hundred million 80 million

Courses:DFA
Number of Students:>80
Number of Projects:>20
Index Improvement (Average/Project):Cost reduction: 30% Productivity promotion: 30%
Benefits $RMB(Average/Project):600 thousand
Total Benefits $RMB:>13 million

Courses:DMAI2C BB
Number of Students:>2800
Number of Projects:>400
Index Improvement (Average/Project):70%
Benefits $RMB(Average/Project):500 thousand
Total Benefits $RMB:>5 hundred million

Courses:DMAI2C GB
Number of Students:>5500
Number of Projects:>600
Index Improvement (Average/Project):70%
Benefits $RMB(Average/Project):500 thousand
Total Benefits $RMB:>5 hundred million

Courses:LSS
Number of Students:>2500
Number of Projects:>130
Index Improvement (Average/Project):Cost reduction: 30% Productivity promotion: 40%
Benefits $RMB(Average/Project):450 thousand
Total Benefits $RMB:>60 million

Courses:TRIZL I
Number of Students:>1500
Number of Projects:>210
Index Improvement (Average/Project):20-40%
Benefits $RMB(Average/Project):800 thousand Patent: 5-7
Total Benefits $RMB:>0.22 billion

Courses:TRIZL II
Number of Students:>200
Number of Projects:>120
Index Improvement (Average/Project):40-60%
Benefits $RMB(Average/Project):800 thousand Patent: 5-7
Total Benefits $RMB:>0.22 billion


3 IEG in Customers' Eyes

Nowadays, the most important key for corporate competitiveness, even survival, is continuous improvement to enhance corporate operation efficiency; however, "improvement" itself devotes particular care to efficiency. The objective of choosing IEG is hoping to achieve "improvement" rapidly.

--- T.D Chou, vice president of Lite-On

Learning and application of tools need an excellent coach. Therefore, we particularly invite through discussion IEG Company to tutor us. Here, I appeal all colleagues to open your minds and contribute your time and physical efforts to studying hard, making 「TRIZ &6 Sigma」 blend in corporate culture of CHILIN. We will use 「6 Sigma」 as your common language at the scheduled time.

--- Li Maosong, general manager of CHILIN

Carrying out 「TRIZ and 6 Sigma DFSS」is the trend of times, we must build consensus and implement it completely. Pressure exists during the process, but I hope all of you accept with pleasure the change brought about by 「6 Sigma」 project for our company and everybody present. Thank IEG for giving assistance during the process, bringing outstanding achievements for our company.

Li Jia'en, general manager of OKWAP



4. Classic Case Sharing

4-1 Customers won ITEA gold award through coaching by IEG.

Optimization of inventory management, one of Amway (China) projects coached by IEG, won on March 25, 2011 gold award in Chinese qualification trials. The award is International Team Excellence Award (ITEA). The project will directly participate in ITEA campaign of World Conference on Quality and Improvement-2012 (WCQI) on behalf of China.

Electronic and information industry:

Powertech Technology, TIS Karrie Technologies, Taiwan Rohm and Haas, Yazhi Technology, Delta Electronics, Teco Image Systems Co., Ltd, ITE Tech, Compal Electronics, Powerchip Semiconductor, Accusys, Integrated Service Technology, PDC Electronics, Tai Hong Printed, King Yuan Electronics, Episil Technologies Inc., UVAT, Greatek Electronics Inc, Merck Photoelectric Technology, D-Link Corporation, Quanta Computer, RiTdisplay, PVI, ASUSTeK Computer, Joyin, Solid State System, Foxit Technology, Yangxin Technology, ZyXEL Communications Corporation, Toppoly Optoelectronics, Luxon Enterprise, Kingpak Technology Inc, Huatai Electronics, Integrated Circuit Solution, Inc., Gigabyte Technology, Compal Communications, Entire Technology, Quanta Display Inc, Holy Stone, Advanced Semiconductor Engineering, Branchy Technoloyg, CastleNet Technology Inc, Global Mixed-more Technology Inc, Optimax, Enermax, Meishang Desheng Techonology, Kinik Precision Grinding Corp., Sercomm, MPI Corporation, Taiqing Precision, Zhonghuan, HIWIN, BoardTek Electronics Corporation, Ali, HTC Corporation, Jingwei Computer, Subtron, Logic Art Automation Co., Ltd., Global Testing, TwinMos, Wanguo Computer, Hongda Technology, Super Electronics, E-TEN Information, Meishang Milike, Yinxiang Technology, Giantplus Technology, Arima Communications,Jianxing Electronics Technology,Wu's Tech, Hanguang Technology, HannStar, Winbond Electronics, Chroma, Merck Chemical Technology, Taiwan Uyemura, Hanguang Technology, Kingtron Electronics, Toppan Chunghwa Electronics, Datron Technology, Juxin Technology, Kenmos Technology, Highlink Technology, Opto Tech, Fintek, Testing Technology, Ideal Elethermal Inc., Hon Hai Precision, Lidie, Partner Tech, WIN Semiconductors, Yupei Technology, Lianbang Technology, Taiwan Lamination, Tripod Technology, Coretronic, G-SHANK Enterprise, Union Tech Electronics, Zhouju Technology, Taiyao Electronics,ICD Electronics, Meifu Qumian Technology, Cyntec, Chongyue Quartz, Chongyue Electric Flux, Zen Voce Corp., Yuhuan Technology, Taiding Jianduan, Miji Technology, Inventec, Senao Networks, Inc., Qibang Technology, Top Union Electronics Corp., Phoenix Precision Technology, Yazhi Technology, TALIANG, Tongheng Science and Technology, Wafer Works Corporation….

Machine industry

Yulon Motor, Ford Motor, Ligang Industry, Minchali Metal, Yamaha Motor Taiwan, Hexin Automobile, Golden Stout Industrial Co., Ltd., SYM, Walsin Carpenter, Seyi, Jiangshen Industry, ROC-Spicer Co., Ltd., TUNG PEI INDUSTRIAL, INTECH MACHINES CO., LTD, Volkwagon, ENSURE CO LTD., New Sanxing, Shye Shyang Mechanical Industrial Co.,Ltd., Fusheng Industrial, Shieh Yih Machinery Industry Co., Ltd., Changrong Heavy Industry, Yung Fa Steel & Iron Ind. Co., Ltd., Kuozui Motors, Co., Ltd.,Yueki Industrial Co., Ltd., Uni Auto Parts Manufacture Co., Ltd., TALIANG…..

Textile industry

Chung Shing Textile, Hualon, Taroko Textile Corp., Universal Textile, Lealea Enterprise, Tai-tone Dyeing & Finishing, Taiwan Taffeta Fabric, Hongyi Fiber, Evertex Dyeing & Finishing Co., Ltd, Taiwan Wacoal, Hsin Sin Textile, Being Long Textile, Far Eastern Textile…..

Food Chemical Industry

Uni-President Enterprises, Kuang Chuan Dairy, Taiwan Nestle, Bristol-Myers Squibb, Blanche Neige Enterprise, ICI, Du Pont, Lian Hwa Foods, Fulltide Enterprise, Shengxin Food, Gold Automobile, Integral Chemical, Merck-Kanto Advanced Chemical……

Construction (Building Materials) Industry

Longbon Construction, Zhanye Construction, United Ceramics, Sin Yih Ceramic, Jing Kong Ceramic, Hocheng Corp., Sanyang Tiles, Kaiju Tiles, Chunfu Construction, Licheng Yingzao….

Miscellaneous

Shanye Musical Instrument, Federal, Pacific Glass, Zhenglong Paper Industry, Kwong Lung Feather, Yuen Foong Yu Paper Manufacturing, Liang Chi Industry, Tien Long Paper Mfg. Co., Ltd., Chung Tai Rubber Industrial Co., Ltd, AMADA, KHS Group…..

Service Industry

SECOM, Window on China Co., Ltd, Mahatma Imperial Garden, Nan Taoyuan Cable Television, Bei Taoyuan Cable Television, Far Eastern, Janfusun Fancyworld, Min-Sheng General Hospital, Taoqunlun Industry, Sanxin Automobile, Lijie Furniture, Ever Rich Duty Free Shop, Champion Manpower Services, Jutai Manpower Services, Industrial Technology Research Institute, Automotive Testing Center, Yuanlong Automobile, Kanglin International…..